Securus is a technology company that avails it services to the prison staff and people that serve in correction facilities. Securus has created advanced systems and programs that aid prisons. One example is the video visitation program released by the company. The program allows inmates to communicate with their friends and families. Another program released by the firm is the Investigator Pro. It is an advanced biometric system which monitors inmate calls. It has voice recognition built in. The investigator pro has been connected to the law enforcement database to help in the investigation. Many officers have come out to praise the communication facility.
From several internet articles, I think that not every company is happy about Securus success. There are several companies that have tried to tarnish its name. GTL is an example of such a company. The firm released false information against Securus Technologies. Securus Technologies came out boldly to defend its reputation. It stated that most of the information released by GTL were inaccurate and misleading. GTL has a bad history about its press release. The company has participated in several misconducts in the past. It has been a victim of bad press releases in the past. The company was once a victim of breaking user privacy.
Securus Technologies went ahead to correct inaccuracies presented by GTL. The company CEO stated that he loves the correction facilities and respects the work input by people in the facilities. However, it is totally displeasing when a company like GTL release wrong information. Securus Technologies made corrections to the information. The information was legitimate, especially when you consider that the company has built a solid reputation over the years. The company recently received a BBB accreditation with an A+ rating. The rating is an indication of the company’s dedication to enhancing customer service.