When my fellow officers show up for work inside the prison, we have to take certain precautions to make sure that we are safe that day. When we take the time to ensure our safety, that means we make the facility safe for everyone inside our location. This week we were told that we were going to be given a new resource that was going to help us to combat drugs inside the jail, and we could begin utilizing the tool immediately.
In the past, to combat problems with drugs inside the jail, we have had to start by doing cell inspections each day to find things the inmates already got their hands on. We have even found that they can get quite creative with the drugs, having them mailed instead of brought in to the visitor center. The visitor center is where the inmates are in contact with guests, so we have to do searches before and after those meetings.
Nothing could prepare us for when Securus Technologies was in the jail installing their call monitoring system. The company has 1,000 employees who are working hard to ensure the 2,600 systems in jails across the country operate perfectly. The CEO of Securus Technologies, Richard Smith, gives us his assurance that his team is working towards the objective of making this world safe for all of us.
Once the LBS software was up and running, me and my team wanted to see it in action. Instead of us sitting there listening to all the calls, the system monitors them all and identifies unique chatter and alerts officers. Within hours, we heard inmates talking about how to get drugs by us in the visitor center, how they use drugs in the cells at night, and who is selling drugs to build up cash to kick to the gang leaders in the jail.
Securus Technologies is one of the most famous names in the field of civil, criminal justice, inmates’ telecommunications and law enforcement technology. The company believes in offering the best to its vast clientele, and recently also won the Gold Stevie Award for the best customer service training team, which showcases how dedicated the company is in providing efficient and quick service to its clients.
One of the primary aims of Securus Technologies apart from crime prevention is to provide technology that helps the prisoners stay in touch with their friends and relatives. The products and services of the company also assist in reducing inmate-on-inmate crimes in ways more than one. It helps in reducing the stress from the lives of the prisoners and improves their quality of life.
Securus Technology aims to keep its business machinery as transparent as possible, and it is for this reason it recently published a press release in which it extended an invitation to its customers and investors. The invitation is open to both the prospective as well as the existing clients and investors. The press release also had excerpts from the many letters Securus Technologies receive on a regular basis from the law enforcement officials praising the company’s products and services.
I have been to jail a couple of times in different states during my lifetime, and have used the services of various enterprises in the field of inmate communications. However, Securus Technologies offer the most convenient and cost-effective facilities for the prisoners. It is affordable and reasonably packaged, keeping in mind the situation of the inmates. It has helped me get rid of stress I felt, and I can talk to my son and family regularly through it. I am excited about their new video visitation service that would also allow me to see my family regularly.
Securus is a technology company that avails it services to the prison staff and people that serve in correction facilities. Securus has created advanced systems and programs that aid prisons. One example is the video visitation program released by the company. The program allows inmates to communicate with their friends and families. Another program released by the firm is the Investigator Pro. It is an advanced biometric system which monitors inmate calls. It has voice recognition built in. The investigator pro has been connected to the law enforcement database to help in the investigation. Many officers have come out to praise the communication facility.
From several internet articles, I think that not every company is happy about Securus success. There are several companies that have tried to tarnish its name. GTL is an example of such a company. The firm released false information against Securus Technologies. Securus Technologies came out boldly to defend its reputation. It stated that most of the information released by GTL were inaccurate and misleading. GTL has a bad history about its press release. The company has participated in several misconducts in the past. It has been a victim of bad press releases in the past. The company was once a victim of breaking user privacy.
Securus Technologies went ahead to correct inaccuracies presented by GTL. The company CEO stated that he loves the correction facilities and respects the work input by people in the facilities. However, it is totally displeasing when a company like GTL release wrong information. Securus Technologies made corrections to the information. The information was legitimate, especially when you consider that the company has built a solid reputation over the years. The company recently received a BBB accreditation with an A+ rating. The rating is an indication of the company’s dedication to enhancing customer service.